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Have you ever thought about what you would do in case disaster struck your home? If you act quickly and correctly you have a better change of saving your property from further damage.

 
“We were very pleased with the time it took to build back our home after the fire. West Fire told us the job would take 45-60 days and we were back in our house in just under 60. The quality of workmanship and the professional manner in which the job was managed was exceptional.”

Mr. and Mrs. Backus –
College Station, TX

Helpful Tips:

Fire Damage Do’s and Don’ts

Do’s:

  • Limit the articles you touch to prevent soot from being transferred to the items
  • Keep you hands clean and don’t touch the walls or other woodwork
  • Place a clean towel(s) down over your decorative rugs to prevent people from walking on the rug
  • Cover the furniture with clean old sheets
  • Turn off the air conditioner to prevent soot from entering other rooms in the house
  • If electricity is turned off, place you food items in an ice chest to prevent spoiling

Don’ts:

  • Wash any fabric or wipe down any walls
  • Attempt to clean the carpet, rugs or furniture
  • Use any food items that have been stored in the pantry as they may be contaminated
  • Turn on any electrical fixture such as ceiling fans or lights as the wiring may be wet

Water Damage Do’s and Don’ts

Do’s:

  • Make sure the water source is turned off
  • Remove as much water as possible with mops, sponges, towels, etc.
  • Place blocks under the legs of the furniture to keep the furniture off the ground
  • Turn on the air conditioner or other fans to aid in drying
  • Remove any wet carpet or rugs including the pad

Don’ts:

  • Leave books or any other items with color on it lying on the floor or wet surfaces
  • Use your house hold vacuum cleaner to remove the water
  • Use electrical items while water is standing on the floor
  • Go into rooms where ceiling is sagging or falling down


Frequently Asked Questions:

  1. Do you carry general liability insurance converage? >
     
  2. How long have you been in business? >
     
  3. How long will my project take? >
     
  4. Do you conduct business by email? >
     
  5. Are you a member of a local professional trade association? >
     
  6. Have you done this type of project before? >
     
  7. Do you offer a written warrinty for your work? >
     
  8. Are you willing to provide me a list of trade references ? >
     
  9. Do you accept credit cards? >
     
  10. Do you provide financing? >
     

1. Do you carry general liability insurance converage?

Yes, we are fully insured and bonded, and will be glad to provide you with proof of insurance directly from our carrier. BACK>>

2. How long have you been in business?

West Fire Construction and Restoration, Inc. was founded in November of 1985. The corporation was formed in June of 1986. BACK>>

3. How long will my project take?

While every project is different, we strive to deliver a quality product, within your budget and delivered on time. The amount of time a project takes is dependent upon multiple factors, most of which stem from the trades involved (plumbing, carpentry, drywall, painting, flooring, electrical). BACK>>

4. Do you conduct business by email?

Yes, we can conduct business via e-mail and probably prefer to. With the growing access to the Internet, we find email to be a smooth, fast and effective method of communicating with our customers. BACK>>

5. Are you a member of a local professional trade association?

Yes, we are actively involved with the Greater Houston Builders Association (GHBA), Remodelors Council, Texas Association of Builders (TAB) and the National Home Builders Association (NAHB). We are also a registered contractor with the Texas Residential Construction
Commission. BACK>>

6. Have you done this type of project before?

Based upon the experience of our staff of Project Managers we have completed projects of all types. However, every project is unique and we strive to treat each job with extreme professionalism. BACK>>


7 . Do you offer a written warrinty for your work?

We will provide a written warranty on completed work. Typically the standard for a warranty term is one year. At this time, a set of warranty standards are currently being formed for the construction industry by the State of Texas. Once this is formed, we will adhere to
its standards. BACK>>

8. Are you willing to provide me a list of trade references ?

We have numerous trade references. Please ask if there is a specific trade you would like more information on. BACK>>

9. Do you accept credit cards?

At this time we do not accept credit cards, however, we may look toward this option in the future. BACK>>

10. Do you provide financing?

While we do not provide financing directly through West Fire, we have relationships with several financial institutions that we will gladly recommend to help you with this BACK>>

 

 

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